This policy enables the Exchange to keep the price of gas overseas more closely balanced with sell prices in the US. Information provided permits response to your comments. Waco DC Customer Service . This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. 036-868-2280. United States, Mon-Fri 0900-1900 We must also avoid unnecessary risk of liability that could divert resources from the dividend. See details and enter for your chance to win! Exchange By The Numbers. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). Marine Corps Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. HR Office 813-840-0601. Returns & Exchanges. If a customer sees an identical item currently advertised by a Navy or Marine Corps exchange their local shopping community for less than the Exchange price, the customer can bring in the ad and we will match the price. 2023 The EXCHANGE, You can also search by City/State or Base Name. AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? DPW Service Order Form (Garrison Only) The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. Join FindItGuide.com Connect with More Customers We must establish our prices to cover operating expenses such as inventory costs, employee salaries, utilities, plus new construction and renovations of existing facilities. Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. Welcome to Tyndall AFB located in the panhandle of Florida. In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Post Exchange. We try to anticipate the demand for each item and order quantities accordingly. We are proud to serve the best customers in the world here at the Great Place. Matthew A. Beatty General Manager(253) 964-5955. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. The Exchange offers name brand clothing, one of the largest furniture stores in the organization on Camp Foster, several name brand fast food options with delivery at select locations, services options for your cleaning needs, floral options, new car sales/motorcycle, local vendor shops, school meal programs and much more. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. Army Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase. We go where you go to improve the quality of your lives through goods and services we provide. Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. See details and enter for your chance to win! Fort Leavenworth, KS, United States 66027-0000. If the system is clear, no record is kept of the inquiry. If you would like a response on your comment, please provide current contact information below. Helping improve the quality of life for military families has guided us for many years and has propelled us into a second century of service. Army and Air Force Exchange Service (AAFES) complaints contacts. Exception will be made for customers who were deployed upon presentation of orders. Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Fort Hood The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. DSN 318-430-1168. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 Mon 0700-2100 Sat 0800-2100 . We are focused on customer service and overall guest satisfaction. The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. Exchange Post. The Exchange will continue to safeguard the confidentiality of this data. FAQs. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Email. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . This means customers can take the item home that day! Management was pretty good and understanding. (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). For Overseas Customers. Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 2023 The EXCHANGE, You can also search by City/State or Base Name. An even exchange or refund can be made within 90 days, except as follows. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. Rounding to the nearest nickel has been used in American Military communities overseas since 1980. Mon-Sat 1000-1900 . Sheila Clark General ManagerTyndall AFB Exchange. HR Office (850) 678-7111 Ext 227. To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. You barely have time to take a lunch Was this review helpful? See details and enter for your chance to win! The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. Atlanta DC Customer Service Office: (404) 469-5267. There are 70 military authorizations in the Exchange worldwide. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. The Exchange A variety of concessions operate inside the Exchange complex. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. Fairchild AFB, WA 990119447 In addition each facility has customer comments cards. See details and enter for your chance to win! We are truly Family Serving Family at the Exchange. General Manager Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. HR Office (253) 964-2522. Additional information can be found online under the Privacy Notice link located at the bottom of this page. Chris DeBrier August 14, 2017. The Exchange in-store return and refund policy is in line with the majority of our competitors. Our "round-up, round-down" policy applies only to cash purchases. Civilian The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. 2023 The EXCHANGE. Doing Business With The Exchange. However, the DoD has determined that pennies are too heavy and are not cost effective to ship. The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. Let us hear from you! 2023 The EXCHANGE. Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. For Overseas Customers. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. CONUS DISTRIBUTION CENTERS . I truly look forward to hearing from you. Shipping & Delivery. Guard/Reserve Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. Please feel free to email me at BeattyM@aafes.com. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Corporate Communications Editor / Staff Historian Each facility manager is empowered to work with you, should you have any questions or concerns. Suggest an edit Report this Listing Are You a Local Business? on motor fuel. Sun 1000-1700, 813 840 0511 Get exclusive email-only offers and advance notice about sales & events. Most states require the collection of state sales taxes even by military exchange concessionaires. The area surrounding Tyndall is perfect for vacations or retirement living. Visit your Exchange facilities. GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. Bravo Burrito (914) 441-6938 Mon 1000-1600 The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. Dallas, TX 75266-0202 We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. Inspection; Testing & Evaluation; Langley Air Force Base The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. Active Have an item to return? Once the identity has been verified, customers are advised to establish their own Username / Password. The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. Tampa, FL 336215050 2023 The EXCHANGE. 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