1. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. The Niro Garage Door Controller connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. You do not need a memory card to record videos as every device now comes with a free 24hr video playback. It must also be at least Class 4 or higherand in FAT32 format. 2) Open the app and select Axel. However, at night the infrared (IR) camera light will reflect off the glass and greatly reduce any outside visibility. Once the reset and reboot is complete, your camera's LED indicator light will start double blinking blue. 4. Make sure your thermostat is still connected to the WiFi network. b. The feed may take a few seconds to load and may take longer depending on the network speed. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). Video clips are recorded based on the Rules you set in the app. Night vision mode will be activated if the device senses low light environment. Tap on the yellow tile to turn on/off the lights. The MAC You will need a 2.4GHz router (802.11b/g/n) on your home or office system for Wi-Fi connectivity. Scroll down until you see the View Camera Backup option and select it to view the saved microSD card recordings. For your recordings on the Momentum cloud, you will still retain those recordings on your Momentum account until theyre set to expire. Here is the basic sequence of steps to follow. To access all of these features, plus downloading and sharing videos, sign up your camera for a Momentum Capture subscription! Selecting this button will have the camera start recording. Luckily this function is controlled from the live view camera screen, where you already are! Select Arias camera tile to enter the live view screen. You should hear a sound play that the camera is ready to connect. This function is controlled only from the live view camera screen. You will need a 2.4GHz router (802.11b/g/n) on your home system for WiFi connectivity. 1. This will take you directly to the live view screen. Your camera may have lost Internet connection. PIR Detection will trigger the lights to come on when motion is detected from the PIR sensor. We are proud to offer the Momentum Capture for live streaming and data storage. Tap on the microphone icon on the left side of the bottom tool bar. 2) Turn off motion/sound sensitivity from the cameras settings. Tap the middle left record icon. a. It is equipped with a super 2K resolution camera, LED spotlight, human detection and more. Momentum Capture service allows you to record an unlimited number of recordings during the set time frame that you have purchased. You must download the Momentum Smart Thermostat app from Google Play or the Apple app store. a. ID can be found on the back of the thermostat. Once you have successfully connected the camera device to your mobile device you are set to go. Momentum Axel HD Smart Home Security Camera Firmware Update Instructions Please confirm this is your camera Step 1 Confirm your camera matches the picture shown Step 2 Download the new firmware from the link below Note: DO NOT CHANGE THE FILE NAME Axel Firmware File Download Step 3 Upload the file onto a microSD card If youre experiencing problems, call us and well help diagnose the issue. There are two types of triggers: motion and sound detections. 2. You can have automatic recording when the camera detects motion or sound. Select you System Type. You may even use a combination of the tape and metal plate if you dont want to drill any holes. Tap the Pair icon, then select the Garage Door Controller option. Make sure you have strong internet connection. A motion alert will trigger when both the camera and PIR sensor detect motion. Tap on the Eco or Away option and drag the nodes to fulfill your desired ranges. Skip over to this link if you wantmore information. The Micro SD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. Renewals occur every month or year, depending on the billing cycle you selected when signing up. The device will then restart. Download the App for your specific Momentum product, create a new user account, sync, and youre set to go. Should not be installed in areas where the thermostats sensor could be affected, such as: You do not need a memory card if all you plan to do is live stream with your device. Press the + button to add a rule. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB, is at least Class 4 and in FAT32 format. Then select the Update Firmware button from the list. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Remember to save the rule once finished. To get to the slot, you must detach the camera from the rest of the floodlight device. However, you may use one if you want for additional backup storage. Tap on the tile to access the control and live view screen. You will have to remove the Knok off the wall and mounting plate. In addition, all cameras come with the FREE Lite subscription plan that allows for 24hr video playback. Step 1 Confirm your camera matches the picture shown. You may purchase the Momentum Capture subscription plan through the main Momentumcam.com website by clicking the Account tab, however you must have an existing Momentum account to manage a cloud subscription plan. We are here to help! 1. Check that your thermostat has successfully connected to your WiFi network. To unlock the device, select any option on the screen and it will prompt you to enter the password. Send us a message well be in touch in no time. Pairing IMPORTANT: Make sure your mobile device is connected to the same Wi-Fi network as the one you will be connecting the camera to. If the WiFi credential is entered correctly and connection is established, you will see a WiFi icon located on the lower right corner on the thermostats main screen page. Blinking Red light: Camera has failed to connect to a Wi-Fi network. Select the Momentum Garage Door Controller w/ Camera option, and follow the on screen prompts to complete the pairing process. Tap the icon to activate the light, and the icon will turn yellow to indicate that the lights are on. 2) Delete any rules associated with the camera. The camera has Infrared (IR) night vision built right in. 1. Once your Momentum product has left our warehouse, you can track the package via your individual tracking code. The Premium plan saves recorded videos and photos for 30 days. Check the voltage being supplied to your chime box and doorbell. Select the WiFi network that you want to connect to. iv. It seems to demand a high quality signal for the setup process, but is more lenient after that. Yes you will! Eco and Away modes work exactly the same as the Auto mode as each mode will have its own temperature range that it will try to maintain. There are two different detection types: Camera detection and PIR detection. Make sure your transformer is supplying 16-24V power. Momentum Capture allows you to record an unlimited number of recordings during the set storage duration that you purchase. Youll see the lights turn on and a voice message saying the Aria is ready to connect. If you have paid for a Cloud Capture subscription plan, go to the Dashboard, select the Activity option for your device, and then select Videos., If you have a micro SD card recording, go to your Dashboard, select the Activity option for your device, and then select SD Card.. Select Settings. Select your device from the list. Alternative to running completely new HVAC wires, there are DIY Power Extender Kits (PEK) or Add-a-Wire adapters you can buy online or major home improvement stores. 2. You can choose to switch which cameras are supported on a subscription by selecting them in the Manage Device section. Go to the Arias GENERAL settings screen and tap the Restart button for a simple power reboot or tap the Reset to Factory Settings if you want to perform a total reset. - Open the rubber cap from the side labeled OPEN. Scan the QR code found on the device screen by selecting Setting > Parameters. 3. If no, it could be due to a weak network signal or the device itself is defective. Product Details - Axel HD Smart Home Security Camera The Momentum Axel has an HD 720P resolution camera and infrared LEDs to see during the day and at night, and can be set up to cover any angle of your home. However, the burglar will not be able to use the device since its still linked with your Momentum account. Tap the middle left record icon at the bottom of the screen that says Record. heres the link for more info about the Momentum Capture plans. The device has Infrared (IR) night vision built right in. 2. Heres the link: Aria Floodlight User Manual. After entering the password, tap the check mark to confirm. At the bottom left corner, you will see a microphone icon. Any advice or some tip how to solve the problem? If all else fails, try re-pairing your thermostat. Raising the camera to a higher angle will help increase the detection range. Swipe left or right to access the additional camera tiles. The Premium plan supports up to 5 cameras. To do this, from the app go to the Knoks settings page, select the CAMERA tab, then tap the blue Edit button in the MOTION SETTINGS section. How do you connect an axel Momentum camera? There is a separate blue tile to control the Garage Door Controller and your garage door. This is also where you will access the Main Menu (top left hand corner, 3 blue bars), Activity, and Rules. Need a specialist? The app will record your daily average room temperature history. If you have paid for a Momentum Capture subscription plan: From the menu, select the Rules option. Wiring Assembly instructions. Simply follow the steps below. Dont worry this is pretty standard for most home WiFi routers these days. However, if it is consistently off then you can calibrate the temperature from the thermostats parameter settings. On the tile, youll see the camera devices name at the top, and a recent image taken by that camera. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Restart Device. If you purchased your Momentum product through the Momentum Online Store, please contact customer support at help@momentumcam.com. Selecting this button will have the camera start recording. Your micro-SD card must be 128GB or under. In extreme cases a WiFi range extender may be needed to ensure you have a strong WiFi signal throughout your house. Visithttps://account.momentum-cam.com/to sign up online or click My Account" link in the navigation bar at the top of this page. You can tell if the wiring is correct by testing the heat/cool/emer modes. You can purchase a Momentum Capture subscription plan through directly in the app or on the main Momentum.com website by clicking the My Account tab. Yes, just like a standard video doorbell. Tap the middle right camera icon at the bottom of the screen. If it asks for a PIN, enter 0000. It is required to then set up Rules in the app with the days and times you would like to capture activity. 3. c. Transformer with 16-24V AC b. You will need a 2.4GHz or 5GHz router (802.11bg/n) on your home or office system for Wi-Fi connectivity. Email: The Meri requires 2.4GHz (802.11b/g/n) for WiFi connectivity. Are you having problems pairing your camera? Youll need it to claim the device under our free one-year warranty. From your live view screen, tap anywhere to bring up the top and bottom tool bars. B. Cant find what you are looking for? Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use WiFi on your mobile device while streaming. Once in the live view screen, tap on the microphone icon once on the bottom left corner. - Make sure the microSD card is in the FAT32 format. Selecting this button will take a photo from your Knoks camera. At this point, your camera is ready to connect to a Wi-Fi network. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB. Right now, Windows-based phones are not compatible with Momentum. On average, it takes between 2-5 business days for your Momentum product to arrive. It can only be setup in a location to replace an existing video doorbell or if theres a newly built installation location. The device has Infrared (IR) night vision built right in. ii. 2. Use your router admin to forward port 8001 and you should be good to go. Tap + on the screen to set the value to 1 6. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. De-select the microphone icon so you can listen to your dogs reply. You may also subscribe for additional cloud storage if youd prefer. Sure you can! If you still need advice, feel free to call and chat with someone from our Customer Service Team. With your hands-free device in Bluetooth- Pairing mode, select Momentum in the list of devices detected. There could be a few reasons why the app is not opening/closing the garage door. Yes, with the exception of the older generation camera model (MOCAM-01/02/03) since it runs on a different Momentum app. The Momentum Niro2 is the 2nd generation of our popular Niro Garage Controller. d. Smart phone or tablet running Android 6.0+ or iOS 9.0+. Yes! Note the recordings will be saved until the micro-SD card is full. Once it is enabled, it will prompt you to enter your password. Go to the menu and select the Activity option. These are all controlled from the Rules selection on the Momentum Menu. These Videos might help. The free plan includes unlimited live streaming. Make sure your cameras pairing process was successful. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. Its sort of like a walkie-talkie function, but better. 4. To view your cloud storage recordings: From the Momentum app, select the Knoks camera tile. Stopping the recording early will prevent you from saving that clip. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! Your videos can then viewed from your Activity page. No, the Knok requires a hardwired connection 16-24V AC to be powered, which is standard for most U.S. homes. 2. Like a human brain, the more you use the App, the more youll discover it can do! Therefore we recommend that it be used indoors or in an area protected from the elements. Subscriptions plans are offered as either a monthly or yearly billing option. i. Once the schedule time arrives, the thermostat will automatically set the temperature range to the set Timing values. If the Knok is still connected to the internet, you may factory reset the device from the app. If you save your recordings with Momentum Capture subscription, then you will still retain those recordings on your Momentum account. No, each subscription is specific the unique account used when signing up. On the back of the doorbell you will see a rubber button labeled RESET. You will need to reset your device by holding the devices reset button for at least 7 seconds until the red solid light appears on the devices LED indicator light. To install the Aria floodlight, you can view the in-app installation instructions, QSG, manual, or the youtube video here. From the menu, select the Rules option. These double motion verifications help create more reliable alerts. Support for desktop devices is not currently offered. Go to the Menu. a. Youll need it to claim the device under our free one-year warranty. An existing wired doorbell or a new doorbell setup location If its not, then youll need to reformat the microSD card using a computer. a. Send us a message. You may then speak into your mobile device, and the sound will be transmitted to the Knoks speakers. When prompted in the app, go to your mobile device's Wi-Fi settings. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. Of course! This is necessary because the wiring and junction box must available for the direct connections. Select your device (if necessary) and you will see a page that displays the currently set ranges. Select Settings, then tap the SIREN tab. You will see a capped port within the camera. Tap on the blue tile and confirm the selection to activate the siren. The other method would be by shutting off the power to the doorbell from your circuit breaker, disconnecting the wires, or holding the reset button on the back of the device for 5 seconds. If your garage opener uses MyQ, Security+ 2.0, or has a yellow learn button, the Niro device will NOT be able to control your garage door. Enter the WiFi credential. ii. 1. The audio will go through only one source (either through the camera or through the App) at a time. You may have to dismount the doorbell from the mounting bracket if it has already been installed. Tap anywhere on the screen to bring up the top and bottom bars. During the reset sequence, the LED indicator light on the front of the camera will first display a solid red, then blinking red and blue. Hold the reset button for 10 seconds. 2) Open the app and select Axel. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. Sure! If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. Select Knoks camera tile to enter the live view screen. Dont worry this is pretty standard for most home Wi-Fi routers these days. From the dashboard, tap on Pair Device icon. Both the Axel and Cori cameras are designed for indoor use. At the login screen you will see a Forgot password option. You can also add the device by manually inputting the MAC ID by tapping Type device ID instead. Wireless internet connection, and 2. Cori HD Smart Home Security Camera; Cori HD Smart Home Security Camera (2-Pack) Robbi 1080P Smart Camera; Knok Video Doorbell; Aria LED Floodlight with Wi-Fi Camera; 720p WiFi Camera; Garage Door Controller; Cloud Storage; The App; App; Momentum Capture Plans; Support; My Account If you save your recordings with a Momentum Capture subscription, then you will still retain those recordings on your Momentum account. 2. If you purchased your Momentum product through the Momentum Online Store, please contact customer support athelp@momentumcam.com. At the top of your screen, youll see Customize Your Profile. Click on this. You must have an existing Momentum account to manage a cloud subscription plan. The Momentum App currently works only on iOS/Android smartphones or tablets. It is not recommended to be installed hanging on a ceiling. Select Knoks camera tile to enter the live view screen. You will need your WiFi name and password when connecting your Meri thermostat to your home WiFi network. 4. Your micro-SD card must be 64GB or under. c. Near windows or areas that shine a lot of sunlight This is most likely related to a pairing issue: SAVE THE RECEIPT! This will take you directly to the live view screen. Yes! Tap Add Set up device Works with Google is being used, momentum axel camera not pairing in . 4. Pair your Nest account with Momentum to manage and control your status, temperature and fan settings in the mobile app. Insert your micro-SD card into the micro-SD card slot on the left side of the camera. The choice depends on your projected use and needs. This means transparency. Yes, it has IR (Infrared) Night Vision. 5. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. If youre unable to restart your device from the app, your device may not be connected to the internet. Make sure your current thermostat and wiring includes a C wire and supports 24VAC. Try to restart the app by force closing it and opening it back again. Your micro-SD card must be 128GB or under. To re-pair the device to the new Wi-Fi network, first make sure your mobile device is connected to the same Wi-Fi network you want the camera to use prior to pairing. There is no battery included in the device. Go to your Apps->Momentum Camera->Notificationsand check whether notifications enabled or not. Yes, with the exception of the older generation camera model MOCAM-01/02/03 since it runs on a different Momentum app. The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p: The choice depends on your projected use and needs. This garage door controller allows you to control and secure your garage from anywhere. Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. However you MUST keep the power connected. Night vision mode is automatically activated when the camera senses a low light environment. 5. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. Sure! If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. There should be a solid WiFi signal icon on the main device screen. Set up in a strong-signal area, then move it to a weaker signal area. 2. Go to the menu and select the Activity option. Momentum 2.0 pairing issues devices! 1. This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. 2.4Ghz ( 802.11b/g/n ) for WiFi connectivity or even yourself thermostat to your homes chime momentum axel camera not pairing FRONT and terminals... The Wi-Fi network you wish your camera to a higher angle will help the! Class 4 or higherand in FAT32 format metal plate if you want for additional cloud if! To solve the problem 6.0+ or IOS 9.0+ platform directly to the set time that! Should hear a sound play that the camera start recording the microphone icon long their. The Infrared ( IR ) night vision mode will be transmitted to the internet, you must detach camera... Record icon at the bottom of the older generation camera model ( MOCAM-01/02/03 ) since it on... The MAC ID by tapping Type device ID instead least Class 4 or higherand in FAT32 format or. Wi-Fi routers these days use your router admin to forward port 8001 and you will still retain those on... Recorded based on the back of the tape and metal plate if you wantmore information microSD card is in mobile... Generation of our popular Niro Garage Controller your specific Momentum product through Momentum... Wi-Fi settings, or even yourself subscription is specific the unique account when... Backup storage the wall and mounting plate storage if youd prefer you need! # x27 ; s Wi-Fi settings and follow the on screen prompts to complete pairing. Trans terminals matches the picture shown your device may not be connected to the camera! 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Metal plate if you have paid for a Momentum Capture allows you to enter the view. Anywhere to bring up the top, and youre set to go account used when signing up live streaming data. Pretty standard for most home Wi-Fi routers these days the menu and select the option... 128 GB billing option will still retain those recordings on the Rules selection on the Wi-Fi network Niro2... A combination of the doorbell from the rest of the floodlight device within the camera has Infrared IR! Times you would like to Capture Activity directly connected to Apple app Store start... Family, or the youtube video here a PIN, enter 0000 still need advice feel... Meri requires 2.4GHz ( 802.11b/g/n ) on your Momentum account: the requires! Need it to view the in-app installation instructions, QSG, manual or. Bar at the login screen you will see a Forgot password option share your recorded videos and with. Bracket if it is enabled, it will prompt you to enter your password firmly connected to Apps-! Momentum Capture subscription the currently set ranges are proud to offer the Smart! Any advice or some tip how to solve the problem one if you purchased your product! Wi-Fi connectivity skip over to this link if you purchased your Momentum product through the app force! Fat32 format youll see Customize your Profile add the device itself is defective of Micro SD cards work... Days and times you would like to Capture Activity send us a message well be touch... The unique account used when signing up power source at all momentum axel camera not pairing connected. To indicate that the camera is ready to connect to wantmore information link if you your... When signing up saying the Aria is ready to connect to a micro-SD card slot on Wi-Fi. Not exceed 128 GB your Momentum product has left our warehouse, you can view the in-app instructions! Screen to set the temperature range to the menu and select the speakers... 2-5 business days for your recordings with a free 24hr video playback a photo from live... Are set to go so you can tell if the device has Infrared ( IR ) night vision mode be! Will automatically set the temperature from the live stream screen or switch it from. Being used, Momentum Axel camera not pairing in expires, the burglar will not be connected to higher. Help increase the detection range PIR detection all else fails, try re-pairing your thermostat on/off the to! 24Hr video playback ensure you have successfully connected to a weaker signal area prompted the. Complete, your camera to be installed hanging on a subscription by selecting in! Aria floodlight, you may then speak into your mobile device running an... Function, but is more lenient after that screen you will need a memory card to record an number... Your device from the dashboard, tap the icon will turn yellow to indicate momentum axel camera not pairing camera! Youtube video here access the additional camera tiles types of triggers: motion sound. Depends on your home WiFi network recent image taken by that camera # ;! Use your router admin to forward port 8001 and you should be good to go and you see! Detection will trigger the lights to come on when motion is detected from the thermostats settings!, create a new user account, sync, and under the GENERAL tab you will see rubber! De-Select the microphone icon so you can easily share your recorded videos and photos for 30 days tapping... Card is in the list of devices detected lenient after that recent image taken by that camera and when. Knok requires a hardwired connection 16-24V AC to be installed hanging on a different Momentum app your. All else fails, try re-pairing your thermostat is still connected to the camera... Wantmore information use and needs your recorded videos and photos with friends or family, or the device low. A Momentum Capture allows you to control the Garage Door bottom of tape. Already been installed detach the camera metal plate if you save your on... Camera Backup option and select it to claim the device from the Rules selection on the Rules selection the... May also subscribe for additional cloud storage if youd prefer as long as their capacity does not exceed 128.! Successfully connected the camera start recording when prompted in the navigation bar at top... Your projected use and needs saves recorded videos and photos with friends or family, or yourself. Is complete, your device from the live view screen offered as either a monthly or billing... The Aria is ready to connect to Knoks camera tile to control the Garage Controller! The audio will go through only one source ( either through the Momentum cloud, you must detach camera... Its sort of like a walkie-talkie function, but better restart device average... Basic sequence of steps to follow ready to connect a C wire supports. We recommend that it be used indoors or in an area protected the! Alert will trigger when both the camera and PIR detection will trigger both. Cloud, you must download the app by force closing it and opening it back again the settings! App is not recommended to be powered, which is standard for most WiFi. Youll discover it can do app ) at a time Pair device icon left record icon the! Will have to dismount the doorbell from the mounting bracket if it IR... Warehouse, you will see a Forgot password option camera to a pairing issue: save the RECEIPT demand... Set storage duration that you have a strong WiFi signal icon on the device... Generation camera model ( MOCAM-01/02/03 ) since it runs on a ceiling, feel free to and. Sure the microSD card is full click My account '' link in the live camera! At night the Infrared ( IR ) night vision mode will be activated if the Knok is still to... High quality signal for the setup process, but better device senses low light environment Door allows.
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