A humming sound should be heard when the dispenser is pressed. If you performed all the troubleshooting steps above and the issue still persist, the unit will require a repair service. These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you. Unplug the fridge and find the compressor at the bottom back of the unit. Please visit our Request a Repair page. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. In addition, check the seals. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Make sure the water valve that supplies water to the refrigerator is fully open. Opening the door of the refrigerator often lets cold air out easily. Please visit our Request a Repair page. If you find no continuity, even with the blades spinning freely and having no obstructions, replace the motor of the fan. This reduces the capacity of the refrigerator to make a lot of ice, even with the temperature set correctly. If it rattles when you shake it, it is likely defective. And if the fridge stops cooling, there wont be ice. The ice dispenser dispenses cubed and crushed ice. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). If your home has a reverse osmosis system, it may cause the water pressure to the refrigerator to be too low. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Obstructing them reduces the cooling capacity of the fridge and makes it difficult to produce ice. Simply press the freezer temperature button. Look on the ice maker itself, check the left side of the ice maker for the ON/OFF switch. LG GSL961PZBV American Style Fridge Freezer Stainless Steel-ICE/WATER DISPENSER 8806087748390 | eBay MODEL NO:GSL961PZBV. Dirty seals also keep the doors from sealing tightly. If the ice maker is turned OFF, turn it ON and allow 24 hours for ice production to begin. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Then, allow the unit about 24 hours to adjust to the new temperature setting and begin ice production. In the event of your LG refrigerator making ice slow, do the following: 1. Turn the machine on and find the test button under the left side of the ice maker. Find the door switch of the refrigerator, activate it, and, with a multimeter, check to see if it has continuity. If you are experiencing an error code please note that your ice and water dispenser will not function. Proper leveling helps the door seal work better. Locate the temperature control thermostat inside the fridge and turn it from low to high. The following is a list of the top products that we have ranked. Clean the blades of the fan and spin them to see if they spin around well. This guide will provide you with detailed information and troubleshooting steps to resolve ice and water dispensing issues. Use a multimeter to check the current flow and power levels. Another factor to consider is damage to the water filter or even the housing. If you are experiencing an error code please note that your ice and water dispenser will not function. Press and hold a glass to the dispenser for 3-5 minutes. A piece of ice may have become lodged in it, preventing water from getting to the ice maker. Made by: LG. But if you know how to fix it, as we explain in this article, the issue would no longer be so daunting. LG Refrigerator Ice Maker Assembly AEQ73110212 . While checking the filter, check the water pressure. But if you dont hear it, check the continuity of the thermostat using a multimeter. The coils also affect how the compressor works. It amazes me sometimes with all the facts and tips within the magazine. If you dont get any continuity from the relay, replace it. In order to get the best possible experience from our website, please follow below instructions. Ensure that the water line is connected. If the icemaker DID NOT turn or cycle, try the manual reset method in the next step. Kindly attend the article survey and provide your [LG Refrigerators] Troubleshooting Craft Ice Maker Not Making Ice LG USA Support 13.5K subscribers Subscribe 60 Share 36K views 2 years ago [Refrigerator Craft Ice Maker] General. Ensure that the water line is properly connected with no kinks or damage to the water line. Allow 24 hours for full ice production to begin. The water supply is turned ON, and no kinks should be in the lines. If you are Having this Same Issue, it May. If the blades are bent, replace them. LG Fridge Not Making Ice and Not Cooling - How to Fix 1. With a vacuum cleaner or condenser cleaning brush, clean the coils thoroughly. Take the following steps to fix an LG fridge that is not making ice and is not cooling: The setting for the fridge may be higher than the recommended point. The ice chute in the dispenser may be clogged with fragments of ice, preventing fresh one from dispensing. But -4 degrees Fahrenheit is the lowest setting for the normal production of ice. Allow 2 to 3 hours for the unit to produce the next batch of ice. We deeply regret and, if you are not able to get the required solution. Replace them if they are worn. If the mullion does not collapse easily, it may be broken or installed wrongly. Step 3: Check the Door Gasket. Make sure the display lock is not active. Check the dispenser lock. If the temperature in the refrigerator is too high, higher than 19 degrees Fahrenheit, the ice maker cannot make ice. The following step-by-step guide will help troubleshoot the problem and get your refrigerator to make more ice. Set towels at the base of the unit and allow the refrigerator to defrost overnight if possible. Check the switch and feeler arm. This reduces the full flow of water to the ice maker and brings ice production to a near halt. Check the water filter if the water line is working well. Introducing the world's first 240Hz OLED gaming monitors preorder now Previous Shop Shop Close the category navigation menu Appliances TV & Home Theater Computing Audio Home Upgrades Small Business Refrigerators French Door Counter Depth Side-by-Side Dishwashers Front Control Top Control Cooking Appliances Ranges & Ovens Wall Ovens Cooktops Hoods If the relay stops working, the compressor stops running. Try to push them out with a wooden spatula or pour warm water into the chute. It is required for the inlet valve to work. Sometimes when the unit is pushed back into its place, recently moved or installed, the water line gets disconnected, kinked or pinched. This way, the board knows when to activate the cooling system. The freezer wont cool and the refrigerator wont make ice if the evaporator fan is not working. Therefore, before checking it, be sure you have checked other components that are more likely to fail. to If you have used the wrong type, find out the right replacement for your refrigerator and dont use a cheap type. Pieces of ice may be keeping it from resting fully against the housing. When either of these features is selected, the refrigerator compressor will run continuously for three hours. Please leave him feedback below about the page. If the doors of the refrigerator are opened often, the unit's cold air will escape, which will prevent the unit from maintaining the temperature required to produce ice. But if they are working fine, check the continuity of the motor windings with a multimeter. Do the following if the ice maker in your LG refrigerator is not making enough ice: No doubt, your freezers temperature is already set. Then, check the continuity of the motor with a multimeter. Consult the user manual for the fridge to determine how to level the unit. cst-sms-popup-message-result-successfully. Double-check that the lever is pushed down and/or the ice maker is switched on. No need to defrost with frost free technology. Refer to the detailed Warranty information delivered in your product packaging. You may click the below given links to register service request for the engineers Lowering the temperature can help, as well as not opening the doors frequently. The dispensers lock icon will be illuminated on the control panel to show you it is locked. A warm wet rag also works to melt the ice causing it to stick. The instructions below from DIYers like you make the repair simple and easy. Use Ice Plus or Express Freeze Feature, Get Instant Help Ask An Experienced Verified Appliance Technician, LG AEQ72910409 Refrigerator Ice Maker Assembly, LG LT800P Replacement Refrigerator Water Filter, Click here to use the chat box on this page to speak with a verified appliance technician right away, KitchenAid Refrigerator Ice Maker Overflowing [Quick Fix], KitchenAid Refrigerator with Low Water Pressure [Quick Fix], KitchenAid Refrigerator Clogged [Proven Solutions], How to Turn a KitchenAid Refrigerator On/Off [Detailed Guide], KitchenAid Refrigerator Water Tastes Bad [Solutions]. Even if it is not new, you may accidentally put it in demo mode. The same applies to the water inlet valve. 495L Flat door design Fridge Freezer with non-plumbed Water Dispenser and plumbed Auto Ice Maker, Matte Silver, Digital Inverter Compressor, 3.5 Star Energy Rating, Twin Cooling Plus, Draw Freezer Twin cooling plus; Non-Plumbed Built-in Water Dispenser ; Big Bottle Door Bins; Big Crispers; Anti-Fingerprint Finish; Features & Benefits If the ice maker is making ice but it does not dispense, check the refrigerator for proper leveling. Designed with you in mind, LG products offer innovative solutions to make life good. LFX25950SB. Please leave him feedback below about the page. Examine the water line to see if there are twists or kinks. DOOR ALARM The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open. If you cant seem to find the origin of the ice maker problem, it is best to contact LG Support or hire a professional appliance technician. JavaScript appears to be disabled in your browser. Therefore, store as little as possible in the doors to make for a better working fridge. Check the following if an LG refrigerator is not dispensing ice and water: With a multimeter, test the dispenser switches to check for continuity. At 19 degrees, you will get ice but at -4 degrees, you will get ice faster. The display screen on this video may be different from your refrigerator's display, but the operations are the same. Unplug the refrigerator from the power outlet and go to the compressor at the back. Please wait 24 hours for ice production. 2. If the freezer is a drawer, ensure it goes in fully. JavaScript appears to be disabled in your browser. Most ice and water dispensing issues can be resolved online using few troubleshooting steps. Consequently, the refrigerator wont make ice and the freezer wont cool. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. The power outage may have damaged it because it is electrically controlled. LG GSL961PZBV American-Style Fridge Freezer - Stainless Steel, 179 x 91.2 x 73.8 cm (H x W x D), Fridge: 405 litres / Freezer: 196 litres, No need to defrost with frost free technology, Water & ice dispenser (no plumbing required), Food freshness feature to keep your fruit and veg fresh, Fast freeze rapidly lowers the temperature inside the freezer Problem FixD 83K views 2 years ago How to Reset Ice Maker on LG Refrigerator & Troubleshoot the LG Refrigerator. If you find that the Craft Ice ice maker in your LG refrigerator is not making ice: For details, this article explains each step on how to fix a Craft Ice ice maker. Ensure you go through our water supply and reset icemaker section. Your refrigerator may need a separate water line that is not connected to the reverse osmosis system in order to achieve optimal water pressure. Once activated, the feature locks all functions of the dispenser to keep it from accidental use. However, if none of the above applies yet you suspect the relay is bad, check for continuity between its terminals using a multimeter. This guide covers most LG refrigerator/freezer models, including: LFX21976ST. Once the ice maker has cycled, you should hear water begin to fill the ice tray. Take the ice maker out of the unit to inspect the line. All Rights Reserved, Exclusively for Air Conditioning and Heating, CES 2022 Showcases the Better Life You Deserve, 3 Conscious Tips for a Better You in 2022, Make this years holiday season merry and bright with these LG gifts, Side-by-Side Refrigerator Craft Ice Maker is not Working, How to Change your LG Refrigerator Water Filter, How to use LG Side-by-Side Refrigerator Ice Makers, How to install the water line for your LG Side-by-Side refrigerator, How to replace the Air Filter on your Side-by-Side Refrigerator, How to remove and reassemble LG Side-by-Side Refrigerator Doors, This is LG Electronics' official homepage. Sometimes when the unit is pushed back into its place, recently moved or installed, the water line gets disconnected, kinked or pinched. Additionally, check the dispenser control board and the main control board. In this video, I am showing you how to do a few things with the LG Ice Maker and. Be sure none of the dispenser system components is faulty before going for the main control board. This is usually an easy task. The job of the condenser fan is to draw air through the coils. valuable feedback Do you see any error code on the display? Proceed to our Reset Icemaker Section of this article for step by step instructions. Ideally, the temperature should be below 19 degrees Fahrenheit. Therefore, while the refrigerator is working, it freezes water in the line and creates this problem. If you need Repair Service, submit an online, Copyright 2009-2023 LG Electronics. Then replace it and wipe the coils with a cloth if you can reach them easily. LG GSL961PZBV American-Style Fridge Freezer. But if the line is free, you may want to check the water valve at the bottom back of the unit. Note: This TEST/FILL button will be on the ice maker itself. If the water line is twisted or broken, water wont get to the ice maker or dispenser. For a more permanent fix if this is the problem, test the defrost timer and replace it if it can no longer advance the unit into the defrost cycle. Part Number: AP4671476. With a sharp stainless steel finish, its clean style lends itself nicely to both retro and modern kitchen designs. Turn off the fridge for at least 30 seconds and then restart it. 2. We use cookies, including cookies from third parties, to enhance your user experience and the effectiveness of our marketing activities. You can either increase the pressure or check the water filter. The illuminated icon will disappear, indicating that the dispenser is no longer locked. If the icemaker turns or cycles correctly after reset, allow 24 hours for full ice production to begin. The freezer must maintain an internal temperature below 19F. 1-1. To be certain, remove the inside back panel of the freezer and look at the fan. No need to defrost with frost free technology. 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To inspect the line submit an online, Copyright 2009-2023 LG Electronics switch of the refrigerator be..., clean the blades spinning freely and having no obstructions, replace the motor of the motor a! Of your LG refrigerator making ice and water dispensing issues doors from sealing tightly cooling capacity the... Function is designed to prevent refrigerator malfunctioning that could occur if a door... Refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open is faulty going... Motor of the dispenser is pressed for the fridge and makes it difficult to produce the next.... Locate the temperature should be below 19 degrees Fahrenheit is properly connected no... For step by step instructions and then restart it to both retro and modern kitchen designs cool... Having this Same issue, it may be clogged with fragments of,! The illuminated icon will disappear, indicating that the lever is pushed down and/or the ice maker and ice! Hours to adjust to the new temperature setting and begin ice production to begin and no kinks should be the! This article for step by step instructions steps to resolve ice and water dispenser will not function the temperature correctly... Or condenser cleaning brush, clean the blades spinning freely and having no,! Try to push them out with a wooden spatula or pour warm into... Issues can be resolved online using few troubleshooting steps above and the refrigerator is fully open defrost..., you will get ice but at -4 degrees Fahrenheit, the ice maker LG Electronics to. Be below 19 degrees, you should hear water begin to fill the ice chute in event. Humming sound should be heard when the dispenser for 3-5 minutes more likely to fail your home has reverse! Or condenser cleaning brush, clean the coils with a multimeter type, find out right. This way, the refrigerator is working well in the refrigerator is working, it may cause the valve. Home has a reverse osmosis system in order to get the most out of the fan production of may... Turn OFF the fridge stops lg gsl961pzbv not making ice, there wont be ice refrigerator making ice and water dispensing issues difficult... Capacity of the refrigerator wont make ice to consider is damage to the Warranty! Often lets cold air out easily responsive design to provide a convenient experience that to! Preventing fresh one from dispensing cleaning brush, clean the coils with multimeter... Fragments of ice may have become lodged in it, preventing water from getting to the water line is! An internal temperature below 19F following: 1 lg gsl961pzbv not making ice the cooling capacity the... You performed all the facts and tips within the magazine faulty before for... Note that your ice and the main control board that supplies water the..., submit an online, Copyright 2009-2023 LG Electronics from low to high reach them easily door switch of LG. Base of the unit about 24 hours to adjust to the ice causing it stick. Or freezer drawer remains open pieces of ice melt the ice maker sound be... An error code please note that your ice and the main control board and issue. For your refrigerator may need a separate water line that is not connected the! To fill the ice maker is switched on while checking the filter, the! Refrigerator compressor will run continuously for three hours dirty seals also keep the doors to make more ice is,. Water begin to fill the ice maker is turned OFF, turn it on and allow the refrigerator will. Maintain an internal temperature below 19F press and hold a glass to the ice causing it to.... Cookies allow our website, please follow below instructions the lowest setting for fridge... Is likely defective, its clean Style lends itself nicely to both retro and modern kitchen designs,... Other components that are more likely to fail overnight if possible temperature control thermostat lg gsl961pzbv not making ice the and. Lg GSL961PZBV American Style fridge freezer Stainless Steel-ICE/WATER dispenser 8806087748390 | eBay MODEL no GSL961PZBV... Make the repair simple and easy you make the repair simple and easy relay replace. Issues can be resolved online using few troubleshooting steps above and the issue still persist, unit... Temperature set correctly you in mind, LG products offer innovative solutions make. You need repair service, submit an online, Copyright 2009-2023 LG Electronics and turn it on and find door! And go to the compressor at the bottom back of the ice maker and allow the refrigerator be... If the fridge and makes it difficult to produce the next batch of ice, preventing one.
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